DATA ANALYST – Business Intelligence/Healthcare Analytics at Vida Health

DATA ANALYST – BIHA

We are seeking a motivated Data Analyst to join the Business Intelligence and Healthcare Analytics team. You’ll work closely with cross-functional teams — including client success, clinical operations, marketing, product, and the revenue operations — to translate member behavior into actionable strategies. This position offers direct collaboration with senior leadership and clear advancement opportunities. Experience in the telehealth/digital health space is highly valued.
Responsibilities
• Partner with cross-functional teams to translate business requirements into analytics solutions.
• Conduct in-depth analysis of member journey analytics, product adoption patterns, engagement metrics, and clinical outcomes across the member lifecycle.
• Support client reporting, including dashboards, presentations, and custom analyses that drive strategic recommendations.
• Build and maintain cohort behavior tracking, funnel analyses, and member segmentation frameworks to monitor member behavior and success metrics.
• Design and develop intuitive Looker dashboards that enable the Client Success team to track client and member outcomes through self-service analytics.
• Provide clear, actionable insights to stakeholders through reports, presentations, and ad hoc analyses.
• Develop comprehensive documentation and insights that empower teams to make data-driven decisions on spend, product roadmap, and member experience optimization.
• Support analysis for product experiments and member journey optimization initiatives.
• Analyze product utilization patterns.
Required Skills
• 1-3 years of experience in data analytics, product analytics, or marketing analytics roles.
• Strong SQL proficiency – Ability to write clean, efficient queries for complex member behavior analysis.
• Looker expertise – Hands-on experience building dashboards, explores, and LookML models.
• Marketing & product analytics experience – Deep understanding of marketing attribution, conversion funnels, cohort analysis, member lifecycle analytics, and product engagement metrics.
• Healthcare data expertise. Experience with healthcare claims data, understanding of HIPAA compliance and PHI handling in digital health contexts.
• Product analytics fundamentals including event tracking, feature adoption analysis, user segmentation, and retention modeling.
• Experience analyzing digital marketing platforms (Google Analytics, paid media platforms) and member engagement tools.
• Strong communication skills with ability to present member insights and marketing performance to cross-functional stakeholders.
• Experience working with product managers, marketing teams, and technical teams to define metrics and tracking strategies.
Preferred Qualifications
• Bachelor’s degree in Data Science, Statistics, or related field.
• Familiarity with GCP services and BigQuery for large-scale member data analysis.
• Experience with cloud data warehouses (BigQuery, Snowflake, or similar).
• Experience with GitHub and version control for analytics code.
• Knowledge of data transformation tools (DBT preferred).
• Experience with customer engagement platforms (Braze, Iterable, or similar).
• Familiarity with product analytics tools (Amplitude, Mixpanel, or similar).
• Knowledge of data privacy regulations (HIPAA, GDPR) as they relate to marketing and member data.
• Experience building external-client facing decks with clear visuals and summary statistics.